研究成果--90級資管所博碩士班論文簡介
國內物流業電子化策略之探討-賴郁仁(Master)
題目(中) 資訊科技策略與資訊科技基礎建設對企業資源規劃之影響
題目(英) A Study of e-Business Strategy for Domestic Logistics Service Providers
研究生 賴郁仁(碩士學位)
指導教授 侯君溥
摘要(中)   本研究係針對國內物流產業電子化之議題進行研究。以個案分析的方式,瞭解國內物流產業對於網路等資訊科技之導入狀況,以及應用情形。最後綜合個案分析的結果,提出本研究對於國內物流產業電子化策略與方向之建議。

  以四家個案為重心,本研究首先針對物流中心資訊科技導入過程與應用情形進行瞭解。探索個案在資訊科技導入上,如何規劃、為何建構?應用狀況如何?進而瞭解物流中心如何運用資訊科技,來提昇本身的核心競爭能力(整合度與敏捷度)。

  以物流核心競爭能力的觀點,探討物流產業電子化的策略。本研究認為物流中心在資訊科技的導入上應採取逐步導入的方式,並應多透過政府與學界的協助。在電子化的規劃方向上,應強調如何提昇本身的整合度與敏捷度…等核心競爭能力。故在整合度的提昇上,物流中心的內部或是同業之間的整合上,應是物流中心規劃的重點。在敏捷度的強化上,提供即時的業務資訊與物流作業流程的模組化,則是物流中心電子化的目標。除此之外,透過改善作業流程也是提昇物流競爭能力的方法之一。本研究認為應以成為供應鍊之中介介面以及提供一站式服務,作為改善作業流程的最終目標。
摘要(英)

This research investigates e-Business strategy for logistics service providers in Taiwan. In order to realize the IT using conditions of the domestic logistics providers, the research use case study research method. After cases analyzing, this research gives some suggestions on e-Business strategy for domestic logistics providers.
Focusing on four cases, this research studies on the processes of domestic logistics providers IT implementation and the IT using conditions. And we probe into the four cases on their IT implementation, such as how to plan and how to construct, and therefore, we can realize how the distribution centers use IT to improve its own core competence (integration and agility).
From the viewpoint of logistics core competence, the research studies on e-Business strategy. The findings of this study indicated that distribution centers should implement IT with a step-by-step method and accept aids from the government and the academic circles. As for the direction of e-business plan, domestic logistics providers should focus on how to improve the core competence (integration and agility) whit IT. And thus, in order to increase integration, the connection of internal or between companies should be the distribution centers planning key point. As to strengthen the ability, providing real-time business information and modulizing the logistics business activities would be main targets of the e-Logistics. And besides, improving business process is one of the methods to improving core competence. This research suggests that in order to achieve the final goal of improving business process, the distribution centers should be the supply chain middleware and provide one-stop services.

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