| 摘要(英) |
With the coming of digital times, global
competition resulted in every industry expanding their requirements
in supply chain integration and enterprise resource planning. The
importance of information system integration industries also increases
with time. When all kind of industries continues to integrate supply
chain and establish cooperative partnerships, trying to exploit cooperation
to acquire more competencies in the market, we want to know whether
the information system integration industries establish their cooperative
relationship.
Therefore, our study tried to review the actives and relationship
between integrators by the systems integration service process. Through
the theory’s guiding, we attend to induce the factors of inter-firm
cooperation in system integration industries. We use multiple case
study to design our research，and select three cases to study. Semi-structural
interview is used to collect needed data to understand the true cooperative
relationship between integrators. According to transaction cost theory,
resource-base theory and social exchange theory, we propose some theoretical
propositions to guiding the real cases analysis.
The conclusions not only describe the real cooperation in Taiwan system
integration industries, but also induce several factors of cooperative
relationship between integrators, including product characteristics,
transaction cost, resource, trust and guanxi. Moreover, the transaction
cost is the most important element in the cooperative relationship
between information system integrators.
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