| 題目(中) |
企業電子化衝擊之跨國比較研究 |
| 題目(英) |
An International Case Study of e-Business
Impact |
| 研究生 |
蘇卓斌（碩士學位） |
| 指導教授 |
侯君溥 |
| 摘要(中) |
由於網際網路應用的普及，加速了數位經濟的形成。美國商務部[1999]提出數位經濟模型架構，說明了由於Internet的蓬勃發展，帶動電子商務和企業組織變革，進而對經濟與社會帶來廣泛的影響。1999年10月美國統計局更提出了數位經濟的定義及主要概念，包括企業電子化基礎建設（e-Business
infrastructure）、企業電子化（e-Business）、電子商務（e-Commerce）、電腦媒介網路（Computer-mediated
networks），以此四大要件做為定義及評估數位經濟的重點。可以瞭解到企業電子化將是未來數位經濟中的主流趨勢。
因此各國急於瞭解企業電子化的現況與影響，而目前針對企業電子化的衡量評估報告還相當欠缺，主要以電子商務及電腦媒介網路的相關評估為主，研究調查亦集中於網路上的零售行為，缺少以企業為研究主題的評估報告，以及一套有效的評估指標架構。
本研究根據文獻探討，本研究以國家與企業兩個不同層面做為研究單位，建構了國家層面之企業電子化成熟度的評估指標以及企業層面之企業電子化的評估架構，並以個案研究方式，選擇亞太地區的新加坡、香港、南韓、中國大陸及馬來西亞等幾個具代表性的國家及該國之企業為研究對象，針對所建構的衡量架構，衡量企業電子化為企業所帶來的衝擊。
本研究依綜合分析之結果，提出兩點建議：
（一） 企業在企業電子化過程中除強調資訊與網路技術的應用，更重要的是開創電子化的經營模式，提昇企業整體的競爭優勢。
（二） 國家在企業電子化的政策上所扮演的角色，除營造完善的基礎環境外，更應積極的提供中小企業協助，共同提昇國家競爭力。
本研究結果可提供我國企業及政府有效借鏡他國推動企業電子化時之衝擊與政策工具，作為企業擬定推動策略時之參考依據，並據之加強我國政府推動企業電子化應用的相關政策。 |
| 摘要(英) |
The wide spread usage of Internet has shaped
the era of digital economy. US. Department of Commerce has proposed
a framework of digital economy, which illustrated the upcoming of
Internet has led to e-Commerce and enterprise organization change,
and has created significant impact on the society. In October, 1999
US Census Bureau proposed the definition of digital economy and related
major concepts, including e-Business infrastructure, e-Business, e-Commerce,
and computer-mediated networks. These four constructs were employed
to define and evaluate digital economy. Among other importment constructs,
e-Business will play an important role in the digital economy.
Many countries are eager to learn about e-Business and its impact,
but the measurement of e-Business is still in the stage of infancy.
What is currently available is mainly focused on evaluation related
to e-Commerce and computer-mediated network. Reaearch survey is targeted
on retail behavior over Internet, inshort of evaluation in which enterprise
is the major objective.
Based on the literature survey, this research addressed two differend
aspects such as country and enterprise, and established evaluation
framework for readiness of the country and e-Business of the enterprise
respectively.
The case research methodology was employed government and enterprise
of Singapore, Hong Kong, South Korea, Mainland China, and Maylaysia
were selected as the research target. The purpose is to evaluate the
impact of e-Business on the enterprise in Asian Pacific region.
The main conclusion derived from the case analysis are stated as follows:
1. In addition to the implementation of information technology, the
important e-Business object should be the creation of e-Business model
to escalate the competive advantage of the enterprise.
2. In addition to the building of IT infrastructure and sounding business
environment, the government should actively provide help for SME in
order to upgrade the competitiveness of the whole country.
The results of this reaearch can provide reference for understanding
the impact of e-Business, which might help government and enterprise
to cope with the change brought by e-Business. |
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